Category

Team & Outsourcing

The rise of the intrapreneur

By | CEO Tips, Leadership, Success Mindset, Team & Outsourcing | No Comments

I was talking with a friend recently about a role she was struggling to fill on her team.

“I’ve tried a few people already in this role and it hasn’t worked. You know who I really want? Someone who is tired of running their own business and wants to work with someone else… I feel like they would get it and have the drive I’m looking for.”

On the other side of the coin, I have another friend who has owned and run successful businesses for over 20 years and decided to temporarily shut down her business a couple of years ago to take a sabbatical.

In her words “I was tired of my business. Tired of the hustle. Tired of the grind. The thought of letting my business go felt like freedom to me, and so I shut it down and spent the next year as part of the executive team for another business.”

There is a middle ground opening up between having a job and having our own business. Between being an employee vs. an entrepreneur.

It’s the intrapreneur.

Put simply, an intrapreneur is someone who brings the characteristics of an entrepreneur into the work they are doing for another business. Talked about often in corporate circles, the intrapreneur has a lot to offer to smaller businesses as well.

Vision. Drive. Passion. Innovation. Ownership. Experience.

They can plug into the vision of the company and see the possibilities.

They have the drive to own a project and make it happen, with the ability to tap into the resources of the company they work for.

They can focus their energy on work they do best, vs. trying to get better at things they aren’t good at.

They take ownership of a specific project or division and have the freedom to create results in their own way.

And if they have the experience of running their own business, they bring a level of insight into ‘what it takes’ to make things happen.

The benefit to the intrapreneur – the ability to do their best work and create results, without having to carry the ‘weight’ of the entire business on their shoulders.

I’ve spoken with countless individuals over the past few years who are done with their business. They are tired of the hustle. Tired of the heaviness of total responsibility. Tired of the constant struggle to find or manage clients. Tired of having to jump in when a team member drops a ball. Tired of working too many hours for what often feels like a small return.

They are also lonely.

And yet – they can’t imagine having to go get a job. Having to fit into someone else’s mold. Being told what to do and when to do it.

What if having to ‘get a job’ wasn’t the only option for the disillusioned business owner?

The benefit to the business hiring an intrapreneur – someone who isn’t afraid to take ownership of a project/division and be responsible for the results.

I’ve worked with small business owners now for over a decade in hiring and building teams, and they are equally as tired.

Tired of trying to find good people. Tired of trying to manage and motivate people. Feeling like they are spending all of their time telling them what to do, how to do it and chasing them down to make sure it gets done. Having high standards of work that it seems no one can meet.

At times it can feel like the only option is to do it all themselves, even when they KNOW they need support to take things to the next level.

The number one request I hear from business owners is that they want to hire a ‘self motivated’ individual – someone who bring the intrapreneur characteristics of plugging into the big picture, seeing what needs to be done and taking ownership to make it happen.

I can’t help but wonder – what is possible when we each stop trying to ‘do it all’ and instead look to come together and bring our best in the pursuit of a common goal?

How much more successful could we be when we join forces? When both the risk and the reward are shared?

There are key shifts to be made on boths sides to ensure this kind of relationship works – if you would like me to write another article on these shifts comment below and say ‘more please’. I’m happy to write a ‘part 2’ if it would be helpful. 🙂

And in the meantime, may you know and own your brilliance… and marinate in the possibility of what is created when we come together.

How to stop micromanaging

By | Leadership, Team & Outsourcing | No Comments

“Tina, I know I’m micromanaging my team but I just can’t seem to stop – I’m driving both them and myself nutty. Help!”

There are two main reasons why we micro-manage:

1) We don’t TRUST that the work will be done right and on time

Your business is your baby – and if you don’t yet have trust in the people you’ve hired to take care of your baby, it’s pretty hard to let go!

What creates trust in a team?

  • Knowing that the work is done right – this is about being clear in your REQUESTS and having solid SYSTEMS in place. 

    Are you being as clear as possible in what you are asking your team to deliver? Anytime we are unclear in our requests we leave room for assumptions – and their assumption often won’t match your expectation.  Have you laid out a clear process for the things you want done ‘your way’? When you have standards for what you want things to look like be sure to lay out a clear process w/templates – so that they can follow the process vs. making up their own. 

  • Making sure it’s done on time – this is about AGREEMENT and ACCOUNTABILITY

    Give a deadline for all requests and make sure they are in agreement – many business owners forget this piece and then wonder why it’s not being done, when the team member didn’t realize there was a deadline or they didn’t agree to the deadline. And accountability is simply about checking in once the agreement is made to ensure tasks are being completed on time. And if not, then you know there is a breakdown occurring somewhere. 

2) We don’t know what our new role is!

This one was a biggie for me when I started expanding my team, in particular when I hired my first OBM back in 2010. Being great at her job she was clearing my plate, but I was left wondering what the heck I was supposed to be doing instead! I was used to being the one to do it all, to swoop in and save the day but I was no longer needed there… it was an identity crisis that I wasn’t prepared for. 

Expanding your team means redefining your own role – this can be confusing and challenging. Shifting from DOER to LEADER it is a whole other way of working, and when we aren’t clear on what that looks like or are afraid of stepping into the leadership role we can easily slip back into doing what we used to do. Like a well worn pair of shoes, we find ourselves slipping back into doing what is known and comfortable… even when we aren’t supposed to be doing it anymore. 

Perhaps you can relate

P.S. As you are ready to grow… here are 3 ways we can help:

1. Join the Fearless Women Leaders Group 
This is our collaborative Facebook community where we share high-level insights, advice and real stories about what it takes to grow, lead and be the impact in our industries. — Click Here

2. Next Level [Strategy and Leadership Mastermind]
An exclusive and elite group I personally created to support the next level leaders who are shifting into doing business differently. Making an impact. Building a business on purpose. Collaborating. As you feel that call within yourself to take things to the next level, go to m.me/tinaforsyth and type the word “Next Level”. 

3. Top Level [Private Coaching]
Work directly with me and my team to help you scale your business model, expand your team and take your business to the next level… send me message at m.me/tinaforsyth and type the word “Private”……. tell us about your business and where you feel the blocks are. We will get back to you to discuss a personalized strategic plan.

Opposites attract on a team… or do they?

By | Leadership, Team & Outsourcing | No Comments

It’s important to have a variety of people on our teams, but there are some potential challenges to be aware of…

Is it you or is it them? (team issues)

By | Leadership, Team & Outsourcing | No Comments

I do a lot of work with people around their teams – and what I’ve come to see is that it’s a 50/50 split when something isn’t working.

50% of the time it’s a “wrong person was hired for the role” issue.

And the other 50% of the time it’s a leadership issue – not leading them effectively so that they can do their best work.

As a leader, it’s easy to default to assuming the first part is the problem – it’s them. Although this can be true, I recommend checking first if it might be a leadership issue.

Vs just saying “this person isn’t a fit” and looking to hire again, which can be costly in terms of time, energy and money!

To come from a place of curiosity and ask ourselves:

Is it possible to take a different approach to leadership that might bring out the best in this person? That might make it work?

Have I been the best leader that I can possibly be here?

The beauty of leadership is that it’s often the little things that can make a big difference. Slight tweaks in the way we engage with our team members can – at times – change everything.

I’m thinking about writing a series on what some of these little leadership tweaks are – if you are interested, comment and let me know k?

Tina

How to Afford the Help you Need

By | Leadership, Team & Outsourcing | No Comments

Want to hire help but feel like you can’t afford it?

So long as you are purposeful in ONE key area you will be able to afford anyone you need to hire.

The MOST important thing to look for in a new hire

By | Team & Outsourcing | No Comments

I’ve spent the week teaching my clients how to find and hire the best folks out there.

There is ONE thing that can make all the difference in hiring the right person.

It’s their mindset – how they see THEMSELVES.

‘Done for you’ service providers generally fall into one of two camps when it comes to their mindset.

1) Expert Mindset
OR
2) Employee Mindset

Someone with an EXPERT MINDSET knows and owns their expertise. They know what they are good at – and what they aren’t good at. They know what kind of deliverable or results they can help create for you.

They show up in the space of “Here’s how I can help you….” and are willing to lead the way in getting stuff done.

Someone with an EMPLOYEE MINDSET is coming from a place of service but hasn’t yet owned their expertise. They may be newer to their business and now clear on what they are offering yet, or are lacking confidence in what they do offer.

They default to asking “How can I help you?” and generally won’t do anything unless they are specifically asked to do it.

But here’s the problem…

Whenever someone asks you “how can I help you?” they have (inadvertently) put more work ON your plate in that moment.

Yes, they have the best of intention and really want to help… but now YOU have to figure out what needs to be done, and often have to lead them in doing it.

I can’t tell you how many times a business owner has said to me “Tina, I love this person but she’s waiting for me to give her stuff to do and I don’t know what to give her / don’t have time to give stuff to her.” <– That’s the employee mindset at work, and it’s causing more work for you!

Conversely, when someone says “Here’s how I can help you…” they are taking work OFF your plate in that moment.

They are taking the reins and demonstrating that they understand what you need, and what needs to be done to make it happen. They aren’t waiting for you to tell them.

So how do you know which mindset a person is bringing to the table? Pay attention to how the conversation flows when you first talk with them… once you share with them what you are looking for do they ASK you what needs to be done? Or do they TELL you what they can do for you?

Not everyone will have an expert mindset and that is OK – but that doesn’t mean they are the person for you. 🙂

Join me for the #OneWeekOff Challenge

By | General Biz, Success Mindset, Team & Outsourcing | No Comments

>> CLICK HERE TO REGISTER <<

Every entrepreneur deserves to take at least one week off from their business, right?

I’m on a mission to make sure that YOU can take at least #oneweekoff – 100% unplugged – from your business this year (be it spring break or summer vacation.)

Join me for the FREE #OneWeekOff Challenge starting on Monday, where I will lead you step-by-step through the process of planning your week off.

Here’s how it works:

  • Starts January 29th and runs for 5 consecutive days (Monday to Friday)
  • Each day you will get a short video with a 5-minute challenge (keeping it short & sweet!)
  • Complete your 5-minute challenge and report into our private Facebook group

And at the end of the week you will be clear on what exactly needs to happen so you can take #oneweekoff.

The only thing left to do is decide…

What will you do with a 100% unplugged week off from your business? No phone, computer or email. No team or clients to deal with. Ahhhh…. dreamy.

>> CLICK HERE TO REGISTER <<

#TeamTalk Live – Join me?

By | CEO Tips, Leadership, Team & Outsourcing | No Comments

Team is the lifeblood of any growing business. When everything is working with our team it’s dreamy.

And when it’s not working it sucks! For you and for them.

Facebook Live - Full ColorI’m feeling rather passionate about team leadership these days and am doing a series of Facebook Lives to answer the most common questions I get around team and leadership.

Would LOVE to have you join me if this tickles your fancy – CLICK HERE to like my Facebook page and get notified when we go live each day. You can also click the links below to set a reminder for that specific topic or to take you direct to the video when we go live (or to watch the video later).

Have a question re: team leadership? Pop a comment on this post or email me privately at tina@tinaforsyth.com and I’ll answer it for you.

Monday, November 6th (Day 1 of 5)

11am pacific / 2pm eastern

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> Click this link to join us LIVE (or to set a reminder) <<



Tuesday, November 7th (Day 2 of 5)

12:30pm pacific / 3:30pm eastern

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>> Click this link to join us LIVE (or to set a reminder) <<



Wednesday, November 8th (Day 3 of 5)

12:30pm pacific / 3:30pm eastern

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>> Click this link to join us LIVE (or to set a reminder) <<



Thursday, November 9th (Day 4 of 5)

12:30pm pacific / 3:30pm eastern

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>> Click this link to join us LIVE (or to set a reminder) <<



Friday, November 10th (Day 5 of 5)

10am pacific / 1pm eastern

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>> Click this link to join us LIVE (or to set a reminder) <<

My (slightly unusual) perspective on being a good team leader…

By | CEO Tips, Leadership, Success Mindset, Team & Outsourcing | No Comments

My goal as a leader of my team is simple – I want to be their favorite client.

I work with a team of contractors (not employees) so I am not their boss – I’m their client.

And if I am their favorite client I know I’m on the right track.

I know that I’m treating them well.

I know that they are getting to do work they enjoy and have opportunities they may not find elsewhere.

I know that I’m respecting their time and not asking for unrealistic deadlines and last minute tasks.

I know that I’m paying them well for what they bring to the table.

I know THEY know how much I value the time, energy and effort they invest in support of my business.

If I am NOT their favorite client then I need to take a look at my leadership and see where I need to shift/grow.

That’s how I choose to measure my success as a leader.

And you?

** An Invitation **

If you are interested in leadership I invite you to join me for a brand new webinar I’m doing lovingly entitled:

“3 Ways Your Leadership Style May Be Inadvertently Sabotaging Your Team”

I’m going to get real on this webinar – and perhaps a little edgy – because there are simply too many people struggling on both sides of the coin. As leaders and as team members… and that needs to change.

>> Click here to register 

It is really possible to build a freedom based business?

By | CEO Tips, Leadership, Team & Outsourcing | 3 Comments

There are varying degrees of freedom in business.

On one end of the extreme is the soloprenuer – the person who does all the work themselves. If they don’t show up work doesn’t get done.

On the other end of the extreme is the owner who has structured a business that runs and grows without them. They don’t have to show up at all for work to get done.

Everyone talks about the second option as being a ‘real’ business – that it should be the ultimate goal of every business owner. And that if you fall into the first category you don’t have a business you have a “glorified job”.

That’s such BS.

Being in business is all about the freedom of CHOICE. The choice to do what we want. When we want to do it. And with the people we want to work with.

I was a soloprener for the first 10 years of my business and I loved it! Yes, I had to show up to do the work or I didn’t get paid. But it was on my terms. I set my own schedule. I (mostly) did things I wanted to be doing. I got to work with some amazing clients.

Beats a job any day imo!

I shifted to a leveraged business model in 2009 and had to learn (the hard way) how to shift my role in the company. How to get the right support and structure in place so I could do LESS of certain things and MORE of others. How to become a CEO.

But I am still working. I am still doing. Yes, I take weekends off and don’t work myself to the bone. I have an amazing team who takes care of the day to day running of my business. We have worked hard to setup solid systems to create ease for all of us. I can take an unplugged vacation and my business runs fine while I’m away.

But I’m still here. I’m showing up in my business.

I want to work. I like to work! And I dare say most of us feel the same… eating bon bons on the beach all day would bore the life out of me in short order. (what the hell is a bon bon anyhow?)

It’s more about doing the right things – and knowing that what we do makes the impact we want to make – vs doing nothing at all.

It’s also about recognizing that great missions require a great deal of support.

When you are looking a bigger mission in the eye, you are also being called to create a deeper level of support.

This can be especially challenging for powerful women who are rock-stars at making it happen and getting stuff done. Our default mode is carry it all and push through… which works up to a point, and then it doesn’t anymore.

Put simply, we can only take things so far on our own. We aren’t meant to carry the weight alone (believe me, I’ve tried!)

Great missions require a great deal of support.

I’ve got a few things brewing in this space and would love to connect if this speaks to you. Send us an email and we will get you the inside scoop.

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