The MOST important thing to look for in a new hire

May 31, 2018

I’ve spent the week teaching my clients how to find and hire the best folks out there.

There is ONE thing that can make all the difference in hiring the right person.

It’s their mindset – how they see THEMSELVES.

‘Done for you’ service providers generally fall into one of two camps when it comes to their mindset.

1) Expert Mindset
2) Employee Mindset

Someone with an EXPERT MINDSET knows and owns their expertise. They know what they are good at – and what they aren’t good at. They know what kind of deliverable or results they can help create for you.

They show up in the space of “Here’s how I can help you….” and are willing to lead the way in getting stuff done.

Someone with an EMPLOYEE MINDSET is coming from a place of service but hasn’t yet owned their expertise. They may be newer to their business and now clear on what they are offering yet, or are lacking confidence in what they do offer.

They default to asking “How can I help you?” and generally won’t do anything unless they are specifically asked to do it.

But here’s the problem…

Whenever someone asks you “how can I help you?” they have (inadvertently) put more work ON your plate in that moment.

Yes, they have the best of intention and really want to help… but now YOU have to figure out what needs to be done, and often have to lead them in doing it.

I can’t tell you how many times a business owner has said to me “Tina, I love this person but she’s waiting for me to give her stuff to do and I don’t know what to give her / don’t have time to give stuff to her.” <– That’s the employee mindset at work, and it’s causing more work for you!

Conversely, when someone says “Here’s how I can help you…” they are taking work OFF your plate in that moment.

They are taking the reins and demonstrating that they understand what you need, and what needs to be done to make it happen. They aren’t waiting for you to tell them.

So how do you know which mindset a person is bringing to the table? Pay attention to how the conversation flows when you first talk with them… once you share with them what you are looking for do they ASK you what needs to be done? Or do they TELL you what they can do for you?

Not everyone will have an expert mindset and that is OK – but that doesn’t mean they are the person for you. 🙂


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