Originally posted on August 15th, 2014.
How do you know when to fix something vs. fire the person? Problems will always arise from time to time in our working relationships, the key is to make sure that you don’t let them drag on too long. There is a strategy that I like to use when it comes to knowing if something is fixable or if it’s time to let someone go…
Agreement, too! Evaluate the agreement….which means one must begin the working relationship with an agreement. This makes addressing problems much easier. You taught me that 🙂
This is fabulous Tina! I’ve personally been through both sides of this and often when things go wrong, we don’t take the time to reevaluate the processes used (or not being used) with all involved. Thank you for the reminder!
Great advice Tina. I have been guilty of the “18 strikes” rule. I had a team member that did fabulous work when she wasn’t missing deadlines and not communicating with me. It was hard to let her go b/c 1) I felt like I needed her and 2) had empathy for her personal situation that was getting in the way. Ultimately, I had to let her go from my team. I should have done it so much earlier but I kept thinking she would get it together after the MANY talks we had.
Tina, this is great advice.
And no you are NOT talking too fast.
I hate watching videos where someone has clearly had advice about talking slowly and it’s not only painful to watch but takes up more time in my busy day than necessary for me to get the message. You have great energy here, you’re speaking clearly…it’s perfect.
This is fabulous Tina! I love the process before person concept. Love your videos! Thanks for all your wisdom and advise.