You Can Lead or You Can Plead!

by Tina on December 19, 2014

Tiffany here, filling in for Tina while she enjoys a wonderful vacation this week ;-)

For those of you who know me you know I am a huge leadership advocate. For business owners to understand and develop solid leadership skill-sets are without a doubt the key to being successful in business development in my mind. Leadership is about embodying the power of influence with the humility of servant-hood all wrapped into one purposed mindset. When it comes to teams you can lead or you can plead and leadership is the difference maker.

Many business owners I speak with find themselves in a pleading situation when it comes to their teams being productive in their roles. The business owner is either having to go behind the team member, finishing their work, fixing their work, chasing them down or doing it themselves. I do not believe this is happening simply because every person that business owner hires is incompetent. I believe this is happening more because they have settled for pleading to get work completed instead of leading the team to get the expectation they desired.

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5 Steps to Clear Your Inbox Today

by Tina on December 12, 2014

 Originally published January 24, 2014

Buried in your inbox? You aren’t alone… here are 5 simple steps to clean your inbox once and for all.

 >> Grab your copy of my Escape from Email Hell System right here (no charge)

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It’s not just about setting goals and having great ideas… there is one key step to creating a solid plan that many entrepreneurs are not doing.

What’s the #1 thing you need in place in order to have a successful plan for your business?

It’s the one thing that if you don’t have, you will experience huge repercussions in your planning – no matter if your planning for the next 6 months, 12 months or years down the road.

It’s the thing you need to do FIRST. Even if you have the best templates, processes and strategies in place, it wont make a difference if you don’t have this.

It’s a DECISION! In order to have a successful plan for your business, you need to make a DECISION.

The root of the word decide actually means to cut off. So when you make a decision it means that there is no other option and no matter how hard it’s going to be, if you don’t feel like doing it, what gets in your way, it’s your decision and you’re sticking to it.

Can you now see why you need a decision before you start any planning for your business? Too often entrepreneurs miss this vital step or they ‘think’ they’ve made a decision … but they really haven’t.

There are two things that can get in the way of you making a decision:

#1. You Mistake a Goal, a Want, a Desire, a Wish for a Decision

Goals, wants, desires and wishes are not decisions. Until you make the decision that nothing will stop you or get in the way of accomplishing something – it’s just a goal, a wish, a desire or a want.

Until you say ‘This is It! This is my decision.’ and there are no other options, it’s just a goal.

Don’t plan your business based on your goals. Plan it on your decisions.

#2 . Bright & Shiny Object Syndrome

Entrepreneurs everywhere face the ‘bright and shiny object syndrome’. I get it – I am a highly creative person and I too, have been guilty of the bright shiny object syndrome.

But when you make a solid decision in your business, you tame your syndrome. For example, one of the things I recommended is to plan for no more than 3 projects, promotions etc. per quarter (one a month at the most). Anything more than this will take you and your business off track.

Allowing your new ideas to take you off track from what you’ve already decided on and laid out in your plan can be more destructive to your business than you may realize.

I know what you’re thinking, you can’t help it, you’re really creative!’. I get it – but may I encourage you to be purposely creative. If you come up with great ideas – no problem! Pop them in where they fit – but don’t let them take your entire plan off track.

To clarify – this does not mean that you can not change your mind from time to time. You can. I, too, change my mind sometimes. But don’t make changing your mind the norm … make it an exception.

There you have it … the vital #1 step to successful planning is making a REAL Decision. A decision that no matter how hard it is, what pops up to stop you or that gets in your way, you’re going to stick with it, share it with your team and build success with it.

How will you use this to plan for a successful 2015? Share your thoughts below.

One last note – Honor your decisions – it’s your responsibility as CEO and the key to your success.

If you’d like to learn more about the Planning Workshop I talk about in this video, click here.  


9 Surefire Ways to Drive your Team Nutty

by Tina on November 27, 2014

Not only have I been the support person (as an OBM for 8 years) I’ve also trained and mentored virtual support professionals now since 2007 so I have the inside scoop. I hear the stories.

Some of you may be frustrating your team… quite often without even realizing it.

Here are the top 9 ways that you may be driving your team nutty.

1. Changing your mind and not committing to a plan.

One of the best ways to get the most from your team is to decide what you want ahead of time (ideally 90 days out at least) and commit to the plan. Every time you change your mind it means wasted work, wasted time and in many cases having to do things over and over again. Not only does this frustrate your team but it means you are paying for work that you no longer want or need (and quite often puts your team in a crunch having to fast-track your new idea.)

Now don’t get me wrong, it’s not to say that you can never change your mind – we all do it at times. But when it’s the norm vs. the exception (ie: bright shiny object syndrome) that is really going to drain your team.

2. Not giving them time to get to know you and your biz

It takes someone at least 90 days to really get to know you and your business. Yep, you read that right – we’ve tracked and tested this for years now.

You know your business inside out, so you may forget that any new people who are working with you have alot to learn about how your business is run. That’s not to say that they can’t do great work while learning – they can – but you do need to be OK with the fact that they won’t know everything overnight. They will have questions. They may need to clarify stuff. Be OK with that and ready to answer.

3. Expecting them to read your mind

The key to successful team leadership is to master communication. Your role as a leader is to be crystal clear in what you want from your team – be it a simple task or a big project. You need to be clear in your request, the deliverable/result you want and the deadline.

Expecting them to “just keep up and figure it out” isn’t going to be enough – especially if they are new to the team and don’t know you yet (as per the previous point.) If you aren’t clear in your requests you won’t get what you want – simple as that.

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“But my Spirit Guide told me to wait!”

by Tina on November 20, 2014

Ever read an article that someone else wrote and think “I wish I wrote that!”

Yep, that’s how I felt reading this article by Susan Hyatt this week.

It’s not often that I post something from other folks but this one is a definite MUST read imo. Cause we all get stuck in these excuses from time to time, I know I do. ;-)


“But my Spirit Guide told me to wait!” 13 of the most ridiculous woo-woo excuses that life coaches and personal development professionals LOVE to make.

When you work in the personal development industry — surrounded by life coaches, healers, motivational speakers and creative business owners — you hear a lot of brave and amazing ideas.

And you also hear a lot of bullshit.

Yeah. I said it.

Some of the bullshit is pretty convincing. Because the excuses “sound” so good, wrapped in flowing, heart-sparkle, life coach-y language.

So beautiful, you want to print the words on an organic, eco-friendly cotton t-shirt and wear it to yoga class.

But… nope.

Still bullshit.

Still just an excuse (… usually, one that’s masking fear and self-doubt.)

In honor of personal development professionals everywhere (you know who you are…) here are 13 of the most hilarious and ridiculous excuses I’ve heard, over the years.

You know you’ve said at least one of ‘em.

Girlfriend, I know I have! ;)

1. “My Spirit Guide told me to wait.”

Oh rrreally?

Because I just talked to your Spirit Guide, and she was like, “Uh, WTF? I SPECIFICALLY said to GET OVER your fears and TAKE FREAKING ACTION. Tuh-DAY.”

2. “Oh, I can’t do [insert important & useful action step here]. I am in a resting cycle. I am practicing self-care.”

No, honey pie.

If there’s an action that you truly need to take — for your own wellbeing, or for the success of your business — and you’re not doing it, that’s not self-care. That’s self-sabotage.

Sorry. Except not sorry. ‘Cause it’s true.

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3 Things You Should Never Delegate

by Tina on November 14, 2014

3 Things You Should NOT Delegate

As entrepreneurs we know we need to delegate right? Otherwise we run the risk of trying to do it all, working 24/7, doing stuff we hate to do and driving ourselves (and potentially the people around us) nutty in the process.

I’m a fan of getting as much as possible off your plate, but there are 3 things that you should NOT delegate if you want to ensure your business success.

  1. Driving your Sales & Marketing Strategy

    Note that I said “driving” and not “doing.” This isn’t to say that you can’t get help with your sales & marketing efforts, however you need to be VERY plugged into your strategy. What is working? What isn’t working? What do you want to try more of? Less of? As the leader of your company it is essential that you play an integral part in making these key decisions until you have a proven process that you know is repeatable and effective.You would be delegating the success of your business if you try to do this too soon, and that is simply dangerous.

  2. Connection to your People

    I had a moment a few years back in my business where I was feeling out of sorts. I had grown to the point where a lot of the direct contact with clients, team and otherwise was being done by other people… and I was feeling it. I was losing touch with what my clients wanted and needed from us, and was also feeling disconnected from the people on my team who were rocking the biz. I decided to get “back in the conversation” and now make a point of having direct contact with all the people in my business on a regular basis.

  3. Managing the Money

    I remember hearing Oprah share years ago on her TV show that she was still the one to sign all the checks in her business. I don’t know how true that is for her today, but it demonstrates the importance of being the one in charge of the money. You need to be crystal clear on what money is coming in, what is going out and when. We’ve all heard the stories of people who have gone out of business due to money woes, and it’s not to say that can always be avoided but I am a believer that when we are aware of our money – even when it doesn’t look good – then we can do something to fix it.


Waiting to Get to the End of Your To-Do List

by Tina on November 7, 2014

As an entrepreneur and CEO of your small business, if you’ve ever thought “I just need to get to the end of my to-do list and then I’ll take a break”… today’s video is for you.

A common question I hear from CEOs, entrepreneurs and small business owners:

How do you get to the bottom of your to do list?

My answer? You don’t.

Quite honestly, if you’re operating your business from the “when I get to the bottom of my to do list, I will _____”, I have bad news for you. In fact, I dare say that if you ever do get to the bottom of your to do list, you’re either not in business any more, or you’ve died.

As a CEO of your small business, your to do list never comes to an end. However, there are ways that you can still take time away, even without a complete to do list.

Step #1: Pick Your Non Working Hours
Yes, there will be times when you’re going to work past your regular working hours. But be clear on your non working hours.

For example, I have no problem working an evening or two through the week if I need to. But weekends – they’re my non working hours and I commit to ignoring my laptop or my email throughout the entire weekend.

Step #2: Find Something To Do
Once you’ve decided on your non working hours, you need to find something compelling to do I that time. If not, you will end up working.

Take time to do something fun with your family or your friends. Take a day trip or enjoy your hobby. Do something. If you don’t, you will likely be called to your email or computer and start working.

Step #3: Get Rid Of The Ping.

No one can resist the ping.

You should not get any email notifications coming to your phone. You and I both – we can’t resist the ping – that alert that tells you about the new email that landed in your box.

I personally don’t have an email coming to my phone. This helps me in taking my weekends off (my non working hours). You should do the same.

If you commit to these three tips, you will start to enjoy more time off. It may be tough to avoid the ping, find compelling things to do and make a point of sticking to those non working hours … but it will be worth it!


Profit First – Book Review

by Tina on October 17, 2014

Let me give you a cliff notes version of my FAVORITE biz book of 2014… a must read if you want to keep your money.


How Do You Measure Success?

by Tina on October 10, 2014

It’s not just about sales & revenue – you want to be actively measuring your success in these 3 key areas.

How do you measure success as the purposeful CEO of your small business?

You’ve likely heard some entrepreneurs share “I had a 6 figure launch.” or “Last year we reached 7 figures!” … and you’ve compared your success to theirs. Don’t let yourself fall into this ‘success trap’.

Here are 3 things you can measure to determine the success of your business:

1. Money

The money in your business is more than the revenue that’s coming in – it’s the profit.   

Do you know the dirty little secret out there in the entrepreneur world? Many business owners are not getting paid well by their company; yes, even when their company is making a whole lot of money.    That’s because their revenue may be high, but their expenses are also high … leaving little for profit.

Profit means much more than revenue.  You need to be getting paid in a way that creates success for you and your small business.

2. Meaning
You are a purpose led entrepreneur. I am too. I wouldn’t be sharing this information with you if I wasn’t building my business on meaning.

To measure if you are successful in the area of meaning, ask yourself if you’re happy with the vision of your company. Have you shared your vision with your team, and if so, are they excited about it too?

If you, as CEO, and your team are able to be the best of who they are in your business, you’re doing great in achieving ‘meaning’ success in your business.

3. Freedom
Freedom is the ability to do what you want to do when you want to do it.

Freedom is a big part of why I started my business. It’s the reason many other entrepreneurs have started their business as well.

To measure your success in the freedom department, ask yourself if you’re able to take a vacation and still have your business run without you, or is that virtually impossible? Can you take even a few days off here and there, enjoy weekends off and not work 24/7 … or do you feel like you need to work all the time – day, night and weekends?

If you’re business isn’t set up to run without you, you’re not successful in the freedom area. The good news is, this can be fixed.

I’m curious, as the CEO of your small business, how do you score in each of these three areas?


My top tip for success?

by Tina on October 8, 2014

Simple – keep going.

There is no magic formula. There is no “one size fits all” path to get there. If you keep looking for an easier way to get there you probably won’t find it (or if you do someone is selling you a pipedream.)

The path is different for everyone and the only way to ensure success is to keep going.

It doesn’t matter how many times you fall down. How many mistakes you make or how often you feel like you’ve screwed up.

Failure only happens when we stop. Everything in between is simply part of the journey.

Success is not final, failure is not fatal: it is the courage to continue that counts. ~ Winston Churchill